Payment & Shipping Methods

We offer the following payment and shipping methods on our own website:

Payment

We offer the payment methods that are listed below. If you have any requests or questions about payment methods please contact: hello@vlamvanan.com

  • IDeal
  • Klarna (Pay Later)
  • PayPal
  • Apple Pay (mobile only)
  • Creditcards (American Express, Visa, Mastercard, Maestro, Carta Si, VPay and Carte Bancaire)
  • EPS
  • Giropay
  • SOFORT Banking
  • Bancontact


Shipping

Netherlands
We work together with DHL and PostNL to deliver our candles within the Netherlands. The delivery cost is automatically determined by the products you buy. For example, our Tea Lights fit in a mailbox delivery but if you add a full size candle your delivery will automatically be upgraded to a Package Delivery. In both cases you’ll be able to track your package and it will be delivered within 1-3 work days.

  • Mailbox (mailbox) €3,95
  • Package Delivery (package delivery) €4,95

Click & Collect in Groningen
We also offer a free Click & Collect Service here in Groningen. After you order we will contact you to schedule a moment to pick up your order at our Atelier. Normally this will be within 2 work days and pick up times are between 10am – 4pm.

Europe (EU)
Within Europe we work with DHL to deliver our candles. We offer Track&Trace so you can see when it will arrive at it’s destination. Most packages will be delivered within 2-7 work days. The closer the destination is to The Netherlands (where we are located) the sooner it will arrive.
The delivery cost is automatically determined by the weight of your order. Check the chart below if we deliver to your country and the cost that applies.

Orders over 4kg:
Since orders above 4kg don’t come along that often please contact us at: hello@vlamvanan.com if you do have one! This way we can make a custom order for you with better shipping prices.

Worldwide
Sadly, we do not ship outside of the European Union yet. We do have plans to widen our shipping area so keep an eye on our website and socials!